General Terms of Use Policy / Privacy Policy / Purchase Terms

Last Revised: Oct 30, 2020

Nox Aurora General Terms of Use Policy

Noxaurora.com is a website owned and operated by Nox Aurora, a company located in Chicago Illinois.

Please read these Terms of Use carefully before using the Nox Aurora site, as they contain information about your obligations, rights and also exclusions and limitations.

The Terms of Use also incorporate the following specific Nox Aurora Policies:

Nox Aurora Privacy Policy; 

Nox Aurora Purchase terms; 

Your usage of the site after having the opportunity to read these terms and policies constitutes your agreement with them. If you do not agree with the terms you may not use or access the Nox Aurora site.

These Terms of Use, use the words “we”, “us”, “our” and “Nox Aurora” and refer to the company Nox Aurora located in Chicago Illinois. These Terms of Use govern your usage and access to any and all of noxaurora.com also known as the “Site”.

License and Use of Content

Subject to these Terms of Use, Nox Aurora grants you a revocable, limited license to view material and content on the Site. You are not granted rights to use any Nox Aurora logos or trademarks; all such items remain exclusive property of Nox Aurora.

You may only make copies of the site as created through normal browsing of online commercial sites using available web browsers.  

Usage of the Site and the Site’s content is for personal use only, and no rights are transferable or assignable to other individuals. You are not allowed to reproduce, adapt, display, modify content derived from the Site for any other individual or entity without express written consent from Nox Aurora.

Prohibited or unauthorized usage could subject you to criminal prosecutions under state and federal laws, or civil liability. 

Submissions

All suggestions, remarks, questions or other information submitted by you to Nox Aurora through electronic or physical means (e.g. mail etc) become the sole property of Nox Aurora. We will retain exclusive ownership of all submissions and therefore will not treat them as proprietary or confidential.

Accuracy of Pricing and Content Information

Nox Aurora does not warrant completeness or accuracy of information provided on the Site. We are not responsible for typographical, pricing or any other errors on the Site. For more information see Purchase Terms for pricing and purchase.

Accounts and Registration

The site allows you to create an Account during the purchasing process. If you choose to create an account you agree to provide complete and accurate information pertaining to yourself. You maintain complete responsibility for the confidentiality of your Account username and password; along with all activities occurring through your Account. Nox Aurora is not liable for theft or misappropriation of your Account information. You may not authorize anyone else to use your Account. You agree to notify us immediately if you believe that unauthorized access of your Account has occurred using the Contact Us section of the Site . Requests to deactivate your Account for Security or other reasons may be made using the Contact Us section of the Site.

User Posting on Site

The Site may contain sections that enable you to submit or exchange communications for the purpose of product reviews. We reserve the right to remove user provided content where we deem it necessary. You also agree that:

  1. You are solely responsible for User Posting that you choose to submit.
  2. Nox Aurora reserves the right, but has no obligation, to investigate or take legal action against an Account that in our judgement violates these Terms of Use. This includes any content deemed unsuitable by Nox Aurora.
  3. Your usage of the Site must be consistent with all application regulations and laws.

Disclaimer of Warranties

This Disclaimer of Warranties relates only to your usage of the Site and not any purchases or products from Nox Aurora.

RATHER, THE SITE IS PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND. WITHOUT LIMITING THE FOREGOING, NOX AURORA EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ALL WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

Copyright

The Site and its content are copyright of Nox Aurora and its various suppliers. You may not reproduce the Site or any content in any form, except for the explicit use of personal purchasing, without written consent from Nox Aurora.

Terms of Use Modifications

Nox Aurora reserves the right to modify the Terms of Use at any point in time. The “Last Revised Date” will be updated when changes to the Terms of Use are made. A notice on the main Site will be displayed for 30 days when these changes are made. Your continued use of the site means you agree to all such revisions. 

Severability/Law Governing entities

In the event that any provision in the Terms of Use are deemed by a court to be unenforceable then the remaining Terms of Use provisions shall not be affected.

Terms of Use shall for all purposes be governed and interpreted in accordance with federal laws and state laws where applicable.

Nox Aurora Privacy Policy

At Nox Aurora we take your security and privacy seriously.  A detailed explanation of how we use the information you share with us through noxaurora.com and our company is listed here. We will never sell, trade, or rent any personal information that you provide. 

If you disagree with the terms of our Privacy Policy please do not visit the site. We may choose to change the Privacy Policy without notice and your continued usage of the site means that you accept the changes. A notice of a Privacy Policy change will be posted on the site for 30 days after the effective date.  Please contact us with any questions regarding our Privacy Policy by using the Contact Us link located at the bottom of the Nox Aurora site.

Your Personal Information

All information that we collect and store is dependent on your usage of our website to fulfill your ordering request. When you provide your personal information to us we will store all of it as it pertains to fulfilling your order. The information we store may be your name, shipping address , billing address, email and phone numbers. We need this information to process, ship and provide post shipping customer service to you. We may contact you using this information for promotional communications from Nox Aurora unless you opt out of receiving these types of communications.

Web Technologies that Nox Aurora uses

Cookies, Do Not Track, Web Beacons, Pixels & Log Files

We may use tracking web beacons/pixels, cookies or other means to store and receive various types of information. 

We use this type of information to market relevant products and to customize your shopping experience. This practice is done by most websites and helps identify your account, the items in your shopping cart and holds selections along with other functions that enable you to have a better shopping experience. Browsers typically accept all cookies by default, however there are browser specific options to disable them. If you choose to disable cookies your usage of the site may be greatly impacted.

Any cookies that originate from marketing affiliates which may be companies advertising on our behalf are not covered by this cookie policy.

Third party companies are allowed to collect non-personally identifiable information when you visit our Site. They may use this information to serve you ads at other sites based on products that you view or might be of interest to you.

This site along with most sites automatically gathers information and saves it in log files. The log files do not contain individual identity data (e.g. name etc). It may contain; but is not limited to browser type, ISP, entry and exit pages, clickstream data and dates/timestamps. Nox Aurora may use this data to identify trends and to track site usage by users browsing the site. We may also use this data to identify demographic related information. 

Nox Aurora does not respond to the “Do Not Track” browser setting at this time. We are however looking into modifying the site to support this.

Newsletters

If you choose to sign up for our Newsletter using your email address we may use a third party company to send this email on our behalf. We will never grant permission to the third party company to use your email address or data for any purposes except for delivering communications for and about Nox Aurora. You may unsubscribe from all email communications from Nox Aurora for promotions or newsletters at any time.

Usage of Your Information

We will never disclose or display any personal information including your site usage, except to companies affiliated with Nox Aurora without your permission.

Writing a product review on our site grants us permission to use the review and your name if we choose to do so.

Website security

All personal information collected is stored in private secure operating environments. Only employees of Nox Aurora and its affiliates who need access to your data are allowed. 

Protection of your data is done using SSL certificates which encrypt  communication between you and the Nox Aurora site. You’ll be able to access your account and orders securely using your unique email address and password that you will assign. Once logged into your account you will be able to change your personal information if you choose to do so.

If you wish to deactivate your account or if you believe your login has been compromised please contact us immediately using the Contact Us link at the top of the Nox Aurora site.

Questions regarding this Privacy Policy can be sent to Nox Aurora using the Contact Us link at the top of every page on the Nox Aurora site.

Nox Aurora Purchase Terms

Terms

All products purchased through noxaurora.com or affiliates are subjected and governed by these sale terms and conditions (“Terms”).

By placing an order with Nox Aurora you are agreeing to these Terms. You as the “Buyer” are accepting these Terms and have then agreed to be governed by them. The words “Nox Aurora”, “we”, “us”, “our” in this document refer to Nox Aurora, a company located in Chicago, Illinois.

Orders

Any orders submitted by Buyer are subject to final acceptance by Nox Aurora or subsidiaries if they should exist. Nox Aurora may request additional information to confirm and process an order.

As the Buyer, you will receive automatic confirmation when placing an order on the Nox Aurora site. This order confirmation does not signify Nox Aurora acceptance of your order.  We reserve the right, in our sole discretion, to limit order quantities or cancel any order at any time for any reason. If we cancel the order after billing has completed, Nox Aurora will refund the billed amount as it pertains to the part of your order that was cancelled. 

Orders submitted will automatically enter a fulfillment process and cannot be cancelled.

Purchases made at the Nox Aurora website are subject to sales tax when the items shipping address is located in Illinois. If you have a tax exempt status please reach out to us using the Contact Us on our site. Any tax collected is considered non refundable and the customer should request a refund from the state of Illinois.

Pricing

The prices on noxaurora.com do not constitute offers. We reserve the right to change prices due to errors or other reasons at any time without notice. Shipping and handling including expedited services are not included in pricing unless specifically noted or part of a promotion.

Shipping Estimates

We do our best to ship orders as soon as practicable from when the completed order is received and payment is processed.  We will try to notify you if your order has been delayed due to unforeseen issues. Expected delivery dates are estimates only. Orders requiring validation may cause delays and could add to the estimated delivery time. We may choose to ship orders in multiple shipments. Shipping of products to Alaska, Hawaii and Puerto Rico may take additional time and possible additional shipping costs.

Delivery

Any listed expected delivery dates are estimates only. All deliveries are subject to cancellation or modification due to events beyond our reasonable control. This includes without limitation, compliance with any laws,  acts of God, order, regulations or rules of governmental authorities or any other authority with legal rights over shipping of products. Nox Aurora is not responsible for labor disputes, delays in transportation, equipment or system failures or shortages of any materials or services or labor. Any purchases made through noxaurora.com are pursuant to a shipment contract. This shipment contract means that the risk of loss and title for such items pass to you the “Buyer” upon release of the item to the shipping carrier.

Payment Options

The following payment methods are offered by Nox Aurora:

Credit and Debit Cards: Mastercard, Visa, American Express and Discover

Gift Cards: if available

We reserve the right, in our sole discretion, to limit order quantities or cancel any order at any time for any reason. If we cancel the order, after billing has completed, Nox Aurora will refund the billed amount as it pertains to the cancelled part of your order. 

Discounted products and other products may not be available to use with coupon codes. 

Refunds & Returns

If, for whatever reason, you are not satisfied with your Nox Aurora purchase, follow the return directions listed on the FAQ page on the Nox Aurora site. A return request must be submitted within 15 calendar days of the purchase date to be eligible for a credit, exchange or refund. Please note that all items eligible for return must be in unused, unworn and unwashed condition. There will be a 15% restocking fee on all returned products. Shipping costs are never refunded unless a mistake is made by Nox Aurora. 

Claims for damaged or missing items must be received within two business days of receipt of merchandise.

Please refer to the FAQ page for directions on shipping returns.